1. Introduction
Avigilance ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website avigilance.com, use our platform, or engage with our services related to aviation wildlife hazard management and safety solutions.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register interest in our platform or services
- Create an account on our portal
- Subscribe to our newsletter or updates
- Contact us for support or enquiries
- Participate in surveys or promotional events
This information may include your name, email address, phone number, organisation, job title, and professional role within the aviation industry.
Automatically Collected Information
When you access our website or platform, we may automatically collect certain information including your IP address, browser type, operating system, access times, pages viewed, and the referring URL. This information helps us improve our services and user experience.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform and services
- Process your registration and manage your account
- Send you updates, technical notices, and support communications
- Respond to your comments, questions, and requests
- Analyse usage patterns to improve our services
- Comply with legal obligations and protect our rights
- Communicate about events, such as the Cleveland Bird Strike Conference
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support
- Business Partners: With our joint venture partners (GMR Human Performance, Keekco Technology) as necessary to deliver our services
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: